Terms of Service

Last updated: July 12, 2026

The short version You're paying monthly for an automated assistant (Hali) that answers your Instagram DMs, a dashboard of your leads, and content production. Hali is software — her replies can contain mistakes and are never binding quotes or contracts, so review the conversations she flags for you. We can't promise a certain number of leads or revenue. You can cancel anytime, effective at the end of your billing period. British Columbia law governs.

1. The service

LogorhythmX, a sole proprietorship based in British Columbia, Canada, provides renovation contractors with: an automated Instagram DM assistant ("Hali") that responds to and qualifies enquiries, a lead-management dashboard, and content production services (together, "the Service"). By subscribing to or using the Service you agree to these terms.

2. Accounts

You are responsible for the accuracy of the information you give us and for keeping your login credentials secure. You must have the right to connect the Instagram account you ask us to manage messages for.

3. Billing and cancellation

Plans are billed monthly via Stripe. A valid card is required to start service. We never store your card number.
You can cancel anytime. Cancellation takes effect at the end of the current billing period; you keep access until then. We don't offer partial-month refunds.
Failed payments may result in restricted dashboard access until payment is updated.

4. No guarantee of outcomes

The Service helps you respond to and qualify enquiries — it does not create demand. We make no guarantee of lead volume, lead quality, bookings, or revenue outcomes. Results depend on factors outside our control, including your Instagram presence, your market, and your own follow-up.

5. AI-generated responses

Hali's replies are generated by AI and may contain errors or inaccuracies.
Nothing Hali says is a binding quote, estimate, or contract on your behalf. She is instructed never to give firm prices or commitments, but her replies do not legally bind you or us either way.
Hali discloses that she is automated at the start of a conversation, and hands off to you when a lead asks for a person or triggers your handoff keywords.
You are responsible for reviewing flagged conversations — leads Hali hands off or marks for human attention — and for correcting anything material a lead was told before you rely on it or they do.

6. Your content and data

You retain ownership of your brand assets, content, and lead data. You grant us the limited rights needed to operate the Service on your behalf — responding to Instagram messages from your connected account and processing lead information into your dashboard. How we handle personal information is described in our Privacy Policy.

7. Acceptable use

You agree not to use the Service to send spam, violate Instagram/Meta platform terms, or process data you have no right to process. We may suspend accounts that put the platform, other clients, or end users at risk.

8. Liability

The Service is provided "as is". To the maximum extent permitted by law, our total liability for any claim is limited to the fees you paid in the three months preceding the claim.

9. Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada applicable in it. Any dispute will be resolved in the courts of British Columbia.

10. Changes and contact

We may update these terms; material changes will be posted on this page with an updated date. Questions: support@logorhythmx.com.

This document has not yet been reviewed by legal counsel.